Relevance 360° processes adapted to your business context: creating meaning and communicating it effectively. In today's globalised world: providing constructive consideration of cultural differences, in both the questions and the feedback. Innovation A pioneering spirit, fuelled by a network of experts who continuously monitor developments in the field Regularly re-examining our solutions to ensure that they remain in step with current business concerns Reliability Rigorous and specific feedback reports Effective control of bias at all stages of the process